Under the terms and in compliance with the provisions of Law No. 144/2015, of September 8, and its subsequent amendments, EGI – Eemann Gonçalves Ibérica Ltda., and its online store Shootersbest.com, provides the necessary information so that the consumer customer You can exercise your right to complain to an official, third and impartial entity that will help you resolve the dispute in question.
Alternative dispute resolution is the possibility that all consumers have at their disposal to turn to official entities, in order to obtain help in resolving or guiding a conflict, before filing actions in the judicial courts.
In the event of a dispute, the consumer can turn to an alternative consumer dispute resolution entity.
TRIAVE – Consumer Dispute Arbitration Center of Vale do Ave
Geographic area of coverage: contracts signed in the municipalities of Cabeceiras de Basto, Fafe, Felgueiras, Guimarães, Póvoa de Lanhoso, Póvoa de Varzim, Santo Tirso, Trofa, Vila do Conde, Vila Nova de Famalicão, Vizela, Vieira do Minho and Vizela.
Address: Rua Capitão Alfredo Guimarães, no. 1, 4800-019 – Guimarães
Telephone: 253 422 410
Email: geral@triave.pt
Web: www.triave.pt
More information on the Consumer Portal: www.consumidor.gov.pt